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FAQs

This collection of Frequently Asked Questions (FAQs) provides brief answers to many common questions about the MSC's Marketing Toolkit. It also provides links to more detailed information available from the MSC website. If you have a question that isn't answered below, please contact marketing@msc.org

1. Who is eligible to use the toolkit assets?

2. Are these images free to use?

3. How can I download the high resolution images?

4. How can I get my artwork approved?

5. Do I need to get permission each time I use these images?

6. How can I get more information?

1. Who is eligible to use the toolkit assets?

Any partner who holds an ecolabel licence agreement is eligible to use the toolkit assets.

If you do not have an ecolabel licence agreement, please email ecolabel@msc.org.

2. Are these images free to use?

Yes, these images are free for MSC certified partners to use as long as they are used in connection with the MSC and MSC labelled products.

All artwork that incorporates these assets must be presented to and approved by the MSC before being printed and distributed to stores.

The rights to these images are owned by the MSC and remain the property of the MSC.

3. How can I download the high resolution images?

Here are some simple steps for downloading a high resolution image:

- go to the Assets section

- click on the relevant image and then press 'register'

- fill in the form with your contact details.

Your log-in details will then be sent over to you by your regional MSC representative.

4. How can I get my artwork approved?

All campaign artwork must be approved by MSC before sending your campaign to print.

Please to send all final artwork to marketing@msc.org The MSC aims to respond to all emails within 3 working days.

5. Do I need to get permission each time I use these images?

Yes, all artwork that uses the imagery must be approved for each single use by the MSC.

Please send all final artwork to marketing@msc.org

6. How can I get more information?

If you would like more information about ways to get involved, please contact your nearest MSC office.